Guides & tutorials
Everything you need to set up and manage your hosting, domains, email and WordPress — written by our support team.
Getting Started
View allMigrating your site to Danets Server
Request a free cPanel-to-cPanel move, or restore a backup yourself. Most migrations finish within 24 hours.
Creating a support ticket
Open a tracked ticket from the website or client area. Average first response is under 15 minutes.
Domains
View allHow to register a domain name
Search and register a .com, .ng or .com.ng domain through Danets Server, then point it at hosting.
Renewing your domain name
Turn on auto-renew or pay the renewal invoice before expiry. Grace and redemption periods cost extra.
Setting up DNS records
Edit A, CNAME, MX and TXT records in cPanel Zone Editor when the domain uses our nameservers.
Pointing nameservers at Danets Server
Use the nameservers in your welcome email at the registrar. Keep the old host live until DNS has switched.
Setting up email in cPanel
Create you@yourdomain.com, open webmail, and connect Outlook, Gmail or your phone over IMAP/SSL.
SPF and DKIM for business email
Publish SPF and enable DKIM in cPanel so Gmail and Outlook are less likely to junk mail from your domain.
WordPress
View allInstalling WordPress with 1-click
Use Softaculous in cPanel to install WordPress in under a minute, then lock down SSL, cache and updates.
Enable LiteSpeed Cache on WordPress
Install the official LiteSpeed Cache plugin on our LiteSpeed + NVMe stack and turn on LSCache + a page cache TTL.
cPanel
View allAccessing FTP / SFTP in cPanel
Prefer SFTP on port 22 with your cPanel user. Create extra FTP accounts only when a developer needs limited access.
Security
View allUnderstanding SSL certificates
Why every site needs HTTPS, and how Danets Server issues free Let's Encrypt certificates via AutoSSL.
Free SSL with Let's Encrypt
AutoSSL issues and renews Let's Encrypt certificates. Run it manually if a new domain is missing HTTPS.
Billing
View allUsing Paystack to pay for hosting
Pay with Verve, Visa, Mastercard, bank transfer, USSD or mobile money. Keep your DS- order reference.
Using the WHMCS client portal
Manage invoices, domains, services and tickets at app.danetsserver.com. My Account on the marketing site uses your DS- reference.
How to request a refund
30-day window on shared, WordPress, reseller and email; 7 days on VPS, dedicated and RDP. Domains are not refundable.
Hosting
View allBacking up your website
Download a cPanel backup before major changes. Higher plans include scheduled off-site copies you can restore via ticket.
Upgrading your hosting plan
Upgrade or downgrade from the client area. Upgrades are prorated and keep your files in place.
Connect to Windows RDP
Use Remote Desktop with the IP, username and password from your welcome email. Change the password on first login.
VPS
View allConnect to a VPS with SSH
Use the root (or sudo) user from your welcome email. Linux and macOS use Terminal; Windows can use OpenSSH or PuTTY.