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Frequently asked questions
Everything you need to know about hosting with Danets Server.
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Trusted, certified & compliant
Your website, data and payments are protected by industry-standard certifications and Nigerian regulatory compliance.
NDPR Compliant
Nigeria Data Protection Regulation
We process and store customer data in full compliance with the NDPR 2023 and the Nigeria Data Protection Act. Your data never leaves Nigerian jurisdiction unless required for service delivery.
PCI-DSS via Paystack & Flutterwave
Payment Card Industry Data Security Standard
We never see or store your card details. All payments are processed by PCI-DSS Level 1 certified gateways (Paystack and Flutterwave), the highest level of payment security certification.
NIRA Accredited
Nigeria Internet Registration Association
We register and manage .ng, .com.ng, .org.ng, .edu.ng and other Nigerian TLDs directly through NIRA-accredited channels — no middlemen, full ownership to you.
ISO 27001 Aligned
Information Security Management
Our infrastructure follows ISO/IEC 27001 best practices for information security management, with continuous monitoring, access controls and regular security audits.
Let's Encrypt Partner
Free SSL for every site
Every hosting plan includes a free Let's Encrypt SSL certificate — auto-renewed forever. Wildcard SSL on Business and above plans. No setup, no expiry worries.
99.9% Uptime SLA
Service Level Agreement
We contractually guarantee 99.9% uptime on shared/WordPress plans and 99.99% on VPS/dedicated. If we fall below, we credit your account automatically — no need to ask.
Average first response: under 15 minutes
Our support team is available 24/7/365 via live chat, email, WhatsApp and support tickets. We're here when you need us.