What payment methods do you accept?

We accept Paystack and Flutterwave, which support all Nigerian debit/credit cards (Verve, Visa, Mastercard), bank transfers, USSD and mobile money. We also accept USD cards and PayPal via the same gateways. All payments are secured and encrypted.

How fast is the hosting setup?

Shared, WordPress and VPS hosting are provisioned instantly after successful payment — usually under 60 seconds. Dedicated servers take 1–4 hours. You'll receive a welcome email with your cPanel / WHM login details immediately.

Do you offer a money-back guarantee?

Yes. Shared, WordPress, reseller and email plans have a 30-day money-back window. VPS, dedicated and RDP have 7 days from the paid order date. Domain registrations are not refundable. Full details: danetsserver.com/refund-policy.

Can I migrate my existing website for free?

Absolutely. Our migration team will transfer your cPanel-based website, emails and databases to Danets Server at no cost. Most migrations complete within 24 hours with zero downtime.

How does the WHMCS integration work?

Our client portal at app.danetsserver.com is powered by WHMCS. You can manage invoices, services, domains, support tickets and billing from one place. The main website connects to WHMCS for cart, login and support deep-links.

Do you provide free SSL certificates?

Yes — every hosting plan includes a free Let's Encrypt SSL certificate (wildcard on Business+ plans), auto-renewed forever. No extra cost, no setup required.

What is your uptime guarantee?

We guarantee 99.9% uptime on shared and WordPress plans, and 99.99% on VPS and dedicated plans, backed by our SLA. We monitor all infrastructure 24/7 from multiple locations.

Can I upgrade or downgrade my plan later?

Yes, you can upgrade or downgrade anytime from your client portal. Upgrades are prorated and instant. No contracts, no cancellation fees.

Do you support Nigerian .ng domains?

Yes, we register and manage .ng, .com.ng, .org.ng, .edu.ng and other Nigerian TLDs directly through NIRA-accredited registrars, alongside 400+ international extensions.

Is there 24/7 customer support?

Yes. Our support team is available 24/7/365 via live chat, email, WhatsApp and support tickets. Average first response time is under 15 minutes.

cPanel for beginners: 10 essential features you should know

cPanel is the control panel for your hosting account — it's where you manage files, emails, databases, domains, and security. If you're new to it, the interface can feel overwhelming. This guide covers the 10 features you'll use most.

1. File Manager

The File Manager is your web-based file browser. Use it to upload, edit, and delete files without FTP.

Key directory: public_html — this is where your website files live. Anything in this folder is publicly accessible at your domain.

Pro tip: Right-click any file → "Edit" to edit code directly in the browser. Great for quick .htaccess changes.

2. Email Accounts

Create professional email addresses on your domain (e.g., you@yourdomain.com).

Go to Email → Email Accounts
Click Create
Enter the address (e.g., "info") and a strong password
Set a mailbox quota (or unlimited)
Click Create

Access your email at https://yourdomain.com/webmail or configure it in Outlook/Gmail/Apple Mail.

3. One-Click WordPress Install

Install WordPress in 60 seconds:

Go to Software → Softaculous Apps Installer
Click WordPress
Click Install Now
Enter your site name, admin username, and password
Click Install

Your WordPress site is now live at your domain.

4. SSL/TLS Status

Manage your free SSL certificates:

Go to Security → SSL/TLS Status
Click Run AutoSSL to install/renew certificates
See green checkmarks for secured domains

All Danets Server plans include free auto-renewing SSL.

5. Backups

Don't rely on your host alone — create your own backups too.

Go to Files → Backup
Click Download a Full Backup
Choose a destination (Home Directory)
Click Generate Backup

Download the backup file to your computer. Do this weekly.

Note: Danets Server also runs daily server-side backups on Business+ plans — but having your own is extra insurance.

6. phpMyAdmin

Manage your MySQL databases visually:

Go to Databases → phpMyAdmin
Select your database
Browse tables, run SQL queries, export/import data

Use this to: manually edit WordPress posts, fix database errors, export data.

7. Cron Jobs

Schedule automated tasks (like backups or script runs):

Go to Advanced → Cron Jobs
Choose a common setting (e.g., "Once a day")
Enter the command to run
Click Add New Cron Job

Example: php /home/username/public_html/backup.php

8. Error Logs

See what's going wrong on your site:

Go to Metrics → Errors
View the last 300 errors

Common errors:

404 — file not found (check your .htaccess)
500 — server error (check your PHP code)
403 — permission denied (check file permissions)

9. MultiPHP Manager

Change your PHP version and settings:

Go to Software → MultiPHP Manager
Select your domain
Choose PHP version (use 8.3 for best performance)
Click Apply

10. Directory Privacy

Password-protect a folder on your site:

Go to Files → Directory Privacy
Click Edit next to the folder
Check Password protect this directory
Create a username and password
Click Save

Useful for: staging sites, client proofing areas, internal tools.

Need help?

Our support team knows cPanel inside out. Contact us 24/7 — we reply in under 15 minutes. All our plans include cPanel-certified support engineers.